<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Guillaume Richard&apos;s blog</title><description>Technical notes on email (SPF, DKIM, DMARC), DNS, Microsoft 365 / Google Workspace migrations and the workstation.</description><link>https://grichard.eu/</link><language>en-GB</language><item><title>AI at Work: Comparing the Assistants from an IT Technician’s Seat</title><link>https://grichard.eu/en/blog/ai-at-work-it-technician-assistants-comparison/</link><guid isPermaLink="true">https://grichard.eu/en/blog/ai-at-work-it-technician-assistants-comparison/</guid><description>How I pick an AI assistant for scripts, troubleshooting and documentation: ChatGPT, Claude, Gemini, Copilot, Mistral, DeepSeek and Perplexity compared.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>AI</category><category>ChatGPT</category><category>Claude</category><category>Gemini</category><category>GDPR</category></item><item><title>ChatGPT for an IT Technician: Use Cases, Limits, Pricing and GDPR</title><link>https://grichard.eu/en/blog/chatgpt-it-use-cases-pricing-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/chatgpt-it-use-cases-pricing-privacy/</guid><description>ChatGPT in an IT job: scripts, troubleshooting, documentation, what not to paste into it, and the Free, Go, Plus, Pro and Business plans.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>ChatGPT</category><category>OpenAI</category><category>AI</category><category>GDPR</category></item><item><title>Claude for an IT Technician: Use Cases, Limits, Pricing and GDPR</title><link>https://grichard.eu/en/blog/claude-it-use-cases-pricing-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/claude-it-use-cases-pricing-privacy/</guid><description>Claude in an IT job: scripts, long documents, troubleshooting, privacy, and the Free, Pro, Max, Team and Enterprise plans as of 6 November 2026.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Claude</category><category>Anthropic</category><category>AI</category><category>GDPR</category></item><item><title>Crédit Mutuel Arkéa Cyberattack: What We Know, and What to Do</title><link>https://grichard.eu/en/blog/credit-mutuel-arkea-cyberattack-november-2026/</link><guid isPermaLink="true">https://grichard.eu/en/blog/credit-mutuel-arkea-cyberattack-november-2026/</guid><description>Crédit Mutuel Arkéa lost around €100M in a cyberattack through a supplier: confirmed facts, open questions, and what customers and businesses should do.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Crédit Mutuel Arkéa</category><category>Cyberattack</category><category>Phishing</category><category>Banking</category></item><item><title>DeepSeek for an IT Technician: Use Cases, Limits and GDPR</title><link>https://grichard.eu/en/blog/deepseek-it-use-cases-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/deepseek-it-use-cases-privacy/</guid><description>DeepSeek in an IT job: its appeal through the API, European regulators’ concerns about data, and why I hand it no data.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>DeepSeek</category><category>AI</category><category>GDPR</category><category>Privacy</category></item><item><title>Gemini for an IT Technician: Use Cases, Limits, Pricing and GDPR</title><link>https://grichard.eu/en/blog/gemini-it-use-cases-pricing-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/gemini-it-use-cases-pricing-privacy/</guid><description>Gemini in an IT job: Google Workspace, scripts, documents, GDPR, and the Google AI Plus, Pro and Ultra plans in euros as of 6 November 2026.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Gemini</category><category>Google</category><category>AI</category><category>GDPR</category></item><item><title>Microsoft Copilot for an IT Technician: Use Cases, Pricing and GDPR</title><link>https://grichard.eu/en/blog/microsoft-copilot-365-it-use-cases-pricing-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/microsoft-copilot-365-it-use-cases-pricing-privacy/</guid><description>Microsoft Copilot at work: free Copilot Chat, Copilot Business, access rights, privacy, and per-user prices excluding VAT as of 6 November 2026.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Copilot</category><category>Microsoft 365</category><category>AI</category><category>GDPR</category></item><item><title>Mistral (Le Chat, now Vibe): IT Use Cases, Pricing and GDPR</title><link>https://grichard.eu/en/blog/mistral-le-chat-vibe-it-use-cases-pricing-privacy/</link><guid isPermaLink="true">https://grichard.eu/en/blog/mistral-le-chat-vibe-it-use-cases-pricing-privacy/</guid><description>Mistral AI, a French provider: Le Chat now called Vibe, its use for scripts and development, and the Free, Pro and Team plans as of 6 November 2026.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Mistral</category><category>Le Chat</category><category>AI</category><category>GDPR</category></item><item><title>OpenSSH and Symfony: the Vulnerabilities of the Week of 2 November 2026</title><link>https://grichard.eu/en/blog/openssh-symfony-vulnerabilities-november-2026/</link><guid isPermaLink="true">https://grichard.eu/en/blog/openssh-symfony-vulnerabilities-november-2026/</guid><description>OpenSSH flaw (CVE-2026-123158) on Linux systems without PAM such as Alpine, and Symfony security fixes of 4 November: who is affected and what to update.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>OpenSSH</category><category>Symfony</category><category>Linux</category><category>Patches</category></item><item><title>Perplexity for an IT Technician: Search, Sources and Limits</title><link>https://grichard.eu/en/blog/perplexity-search-sources-it-use-cases/</link><guid isPermaLink="true">https://grichard.eu/en/blog/perplexity-search-sources-it-use-cases/</guid><description>Perplexity in an IT job: a search that cites its sources, how to check it, what not to paste into it, and its plans in dollars.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>Perplexity</category><category>AI</category><category>Search</category><category>GDPR</category></item><item><title>RAM and SSD Shortage: Why Prices Are Rising, and When to Buy</title><link>https://grichard.eu/en/blog/ram-ssd-shortage-prices-ai-2026/</link><guid isPermaLink="true">https://grichard.eu/en/blog/ram-ssd-shortage-prices-ai-2026/</guid><description>RAM and SSD prices are rising in 2026 as AI demand (HBM, servers) soaks up memory. What Samsung says, the impact on PCs, and when to buy.</description><pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate><category>RAM</category><category>SSD</category><category>Hardware</category><category>Samsung</category><category>AI</category></item><item><title>CIDR and subnet masks explained: /24, /27 and subnetting</title><link>https://grichard.eu/en/blog/cidr-subnet-mask-explained/</link><guid isPermaLink="true">https://grichard.eu/en/blog/cidr-subnet-mask-explained/</guid><description>CIDR notation (/24, /27), dotted-decimal masks, usable addresses and subnetting, with checked calculations and a free subnet calculator.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Networking</category><category>CIDR</category><category>Subnet mask</category><category>Subnet</category><category>IPv4</category><category>RFC 1918</category></item><item><title>DNS records explained: A, MX, CNAME, TXT and the others</title><link>https://grichard.eu/en/blog/dns-records-explained-a-mx-cname-txt/</link><guid isPermaLink="true">https://grichard.eu/en/blog/dns-records-explained-a-mx-cname-txt/</guid><description>What the A, AAAA, CNAME, MX, TXT, NS, SOA, CAA, PTR and SRV DNS records do: examples, classic pitfalls and basic dig and nslookup commands.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>DNS</category><category>MX</category><category>CNAME</category><category>TXT</category><category>dig</category><category>nslookup</category></item><item><title>Exchange Online: The End of Password-Based SMTP AUTH, and Your Scanners, Printers and Apps</title><link>https://grichard.eu/en/blog/exchange-online-smtp-auth-basic-authentication-end-2026/</link><guid isPermaLink="true">https://grichard.eu/en/blog/exchange-online-smtp-auth-basic-authentication-end-2026/</guid><description>Exchange Online turns off password-based SMTP AUTH by default at the end of December 2026: find the scanners, printers and apps that depend on it, then migrate.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Exchange Online</category><category>Microsoft 365</category><category>SMTP</category><category>OAuth</category></item><item><title>Orange Outage of 21 October 2026: What We Know and How to Protect Yourself</title><link>https://grichard.eu/en/blog/orange-mobile-outage-21-october-2026/</link><guid isPermaLink="true">https://grichard.eu/en/blog/orange-mobile-outage-21-october-2026/</guid><description>Ten hours without Orange and Sosh mobile service: timeline, announced cause, and concrete measures so an operator outage does not stop a small business.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Orange</category><category>Outage</category><category>Business continuity</category></item><item><title>October 2026 Patch Tuesday: What to Install First in a Small Organization</title><link>https://grichard.eu/en/blog/patch-tuesday-october-2026-small-business/</link><guid isPermaLink="true">https://grichard.eu/en/blog/patch-tuesday-october-2026-small-business/</guid><description>October 2026 Patch Tuesday: an exploited Windows Shell flaw, a record number of fixes, two known issues and the end of Windows 11 24H2. The priorities.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Patch Tuesday</category><category>Windows 11</category><category>Security</category><category>Updates</category></item><item><title>PHP Flaws CVE-2026-109618 and 109619: What to Do, a Week Later</title><link>https://grichard.eu/en/blog/php-critical-flaws-cve-2026-109618-109619-what-to-do/</link><guid isPermaLink="true">https://grichard.eu/en/blog/php-critical-flaws-cve-2026-109618-109619-what-to-do/</guid><description>Two critical remote code execution flaws in PHP, fixed on 21 October 2026. Affected versions, a verified timeline, workarounds and an action plan.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>PHP</category><category>Vulnerability</category><category>Hosting</category></item><item><title>Reading Email Headers: Received, SPF, DKIM, DMARC</title><link>https://grichard.eu/en/blog/read-email-headers-received-spf-dkim-dmarc/</link><guid isPermaLink="true">https://grichard.eu/en/blog/read-email-headers-received-spf-dkim-dmarc/</guid><description>Where to find headers in Outlook, Gmail and Thunderbird, how to read Received, Authentication-Results and DKIM-Signature, and spot spam or spoofing.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Headers</category><category>SPF</category><category>DKIM</category><category>DMARC</category><category>Deliverability</category></item><item><title>Secure Boot: the 2011 Certificates Have Expired, How to Check</title><link>https://grichard.eu/en/blog/secure-boot-2011-certificates-expiry-check/</link><guid isPermaLink="true">https://grichard.eu/en/blog/secure-boot-2011-certificates-expiry-check/</guid><description>The 2011 Secure Boot certificates expired in June and October 2026: how to check a PC or server, update firmware, and handle Linux, dual-boot and VMs.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Secure Boot</category><category>UEFI</category><category>Windows</category><category>Linux</category><category>Virtualization</category></item><item><title>Supermarket Fridge Cyberattack in France: What We Know and the Lessons</title><link>https://grichard.eu/en/blog/supermarket-fridge-cyberattack-refrigeration-controllers/</link><guid isPermaLink="true">https://grichard.eu/en/blog/supermarket-fridge-cyberattack-refrigeration-controllers/</guid><description>11 to 12 October 2026: refrigeration controllers hacked in hundreds of French supermarkets. Equipment, cause, losses and measures for any connected device.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Cyberattack</category><category>IoT</category><category>End of life</category></item><item><title>TLS certificates: 200, then 100, then 47 days of validity</title><link>https://grichard.eu/en/blog/tls-certificate-lifetimes-200-100-47-days/</link><guid isPermaLink="true">https://grichard.eu/en/blog/tls-certificate-lifetimes-200-100-47-days/</guid><description>Since 15 March 2026 a public TLS certificate lasts 200 days at most, then 100 days in 2027 and 47 days in 2029. The schedule and how to prepare.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>TLS</category><category>Certificates</category><category>ACME</category><category>Let&apos;s Encrypt</category><category>CAA</category><category>DNS</category></item><item><title>UEFI Flaw CVE-2026-97631: One ICMP Packet During PXE Network Boot</title><link>https://grichard.eu/en/blog/uefi-pxe-flaw-edk2-cve-2026-97631/</link><guid isPermaLink="true">https://grichard.eu/en/blog/uefi-pxe-flaw-edk2-cve-2026-97631/</guid><description>A critical EDK II firmware flaw allows code execution before Secure Boot during a PXE boot. Who is affected, what is fixed and how to reduce the risk.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>UEFI</category><category>PXE</category><category>Vulnerability</category></item><item><title>Windows Event Log IDs Worth Knowing</title><link>https://grichard.eu/en/blog/windows-event-log-ids-to-know/</link><guid isPermaLink="true">https://grichard.eu/en/blog/windows-event-log-ids-to-know/</guid><description>The Windows event IDs to watch in a small business: logons (4624, 4625), accounts, groups, lockouts, Kerberos, with PowerShell filters.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Windows</category><category>Logs</category><category>Active Directory</category><category>Audit</category><category>PowerShell</category></item><item><title>Windows Server 2016: End of Support on 12 January 2027</title><link>https://grichard.eu/en/blog/windows-server-2016-end-of-support-january-2027/</link><guid isPermaLink="true">https://grichard.eu/en/blog/windows-server-2016-end-of-support-january-2027/</guid><description>Windows Server 2016 support ends on 12 January 2027: inventory, migrating to Server 2025 or 2022, ESU through Azure Arc, and Active Directory.</description><pubDate>Wed, 28 Oct 2026 00:00:00 GMT</pubDate><category>Windows Server</category><category>Active Directory</category><category>Migration</category><category>ESU</category></item><item><title>Troubleshooting DNS with dig and nslookup</title><link>https://grichard.eu/en/blog/dns-troubleshooting-dig-nslookup-propagation-ttl/</link><guid isPermaLink="true">https://grichard.eu/en/blog/dns-troubleshooting-dig-nslookup-propagation-ttl/</guid><description>Query the right server, understand DNS &quot;propagation&quot; and TTL, and spot the most common zone mistakes (apex CNAME, MX, TXT, delegation).</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>DNS</category><category>dig</category><category>nslookup</category><category>TTL</category></item><item><title>Emails Going to Spam or Bounced: A Troubleshooting Method</title><link>https://grichard.eu/en/blog/email-deliverability-troubleshooting-spam-bounces/</link><guid isPermaLink="true">https://grichard.eu/en/blog/email-deliverability-troubleshooting-spam-bounces/</guid><description>Read a bounce message, analyze headers, check SPF/DKIM/DMARC, reputation and reverse DNS: a step-by-step approach to find the cause.</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>Deliverability</category><category>SPF</category><category>DKIM</category><category>DMARC</category></item><item><title>Migrating to Microsoft 365 or Google Workspace: a Checklist</title><link>https://grichard.eu/en/blog/email-migration-google-workspace-microsoft-365/</link><guid isPermaLink="true">https://grichard.eu/en/blog/email-migration-google-workspace-microsoft-365/</guid><description>Inventory, migration method, TTL, MX cutover and checks: the steps that prevent lost emails when you change mail providers.</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>Microsoft 365</category><category>Google Workspace</category><category>IMAP</category></item><item><title>Securing Microsoft 365 and Google Workspace: Baseline Settings</title><link>https://grichard.eu/en/blog/secure-microsoft-365-google-workspace-baseline-settings/</link><guid isPermaLink="true">https://grichard.eu/en/blog/secure-microsoft-365-google-workspace-baseline-settings/</guid><description>MFA, admin accounts, legacy authentication, auto-forwarding, external sharing, backup and offboarding: the essential measures for a small business.</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>Microsoft 365</category><category>Google Workspace</category><category>Security</category></item><item><title>SPF, DKIM and DMARC: a Configuration Guide</title><link>https://grichard.eu/en/blog/spf-dkim-dmarc-explained/</link><guid isPermaLink="true">https://grichard.eu/en/blog/spf-dkim-dmarc-explained/</guid><description>What each DNS record does, ready-to-adapt examples, common pitfalls and a step-by-step rollout plan up to a DMARC reject policy.</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>SPF</category><category>DKIM</category><category>DMARC</category><category>DNS</category></item><item><title>Windows 10 End of Support: Planning the Move to Windows 11</title><link>https://grichard.eu/en/blog/windows-10-end-of-support-upgrade-to-windows-11/</link><guid isPermaLink="true">https://grichard.eu/en/blog/windows-10-end-of-support-upgrade-to-windows-11/</guid><description>Hardware requirements, fleet inventory, Extended Security Updates (ESU), Windows 11 lifecycle and a migration plan for a small business.</description><pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate><category>Windows 11</category><category>Windows 10</category></item></channel></rss>