grichardContact

Career

My roles, most recent first, followed by my education. The duties listed are examples, not an exhaustive list. The full resume is available as a PDF, in English and in French.

Career

  1. IT and Digital Systems Technician

    TIXIA Services numériques · Permanent contract · Since September 2023

    Duties include:

    • Setting up and administering Google Workspace, with GAM (command-line administration).
    • Setting up and administering Microsoft 365: identities, security, operational maintenance.
    • Email migrations to Google Workspace and Microsoft 365: IMAP (OVH, Gandi, IONOS, Orange, etc.), Gmail and Outlook, with DNS zones carried over.
    • DNS zone management, SMTP header analysis and deliverability (SPF, DKIM, DMARC).
    • Call and ticket handling: L1 to L3 helpdesk support, L4 escalation to vendors.
    • Windows Server administration and configuration: Active Directory, file server, DHCP, DNS, remote desktop.
    • Setting up MDT and WDS to image PCs.
    • Building and updating websites with CMSs (Weebly, Wix, Shopify).
    • Google Workspace
    • Microsoft 365
    • GAM
    • Windows Server
    • MDT and WDS
    • Helpdesk support

  2. IT support technician

    AlloVoisin / Private individuals · Since 2021

    Duties include:

    • Local IT assistance and diagnostics, hardware and software.
    • PC repair, technology advice and system optimisation.

  3. Webmaster

    Les papiers de Lucas · Fixed-term contract · April 2022 - June 2022

    Duties include:

    • Maintenance and administration of the PrestaShop e-commerce site.
    • Detailed SEO audits, DNS management and UX/UI fixes.
    • PrestaShop
    • SEO
    • DNS

  4. IT maintenance technician

    Tibco (Lactalis Group) · Fixed-term contract · March 2019 (1 month)

    Duties include:

    • Preparation and imaging of new computers for Lactalis.
    • Computer repair in several factories: hardware fault diagnosis and remote assistance.
    • Helpdesk and logistics.
    • IT maintenance

Education & languages

  1. Bachelor of Science in Computer Science (programming, software development)

    Le Mans University · Sept. 2020 - June 2023

    • University projects: a rogue-like game in SDL2, a Nurikabe game with puzzle-solving help in Java, and an Angular app that tracks jets.
    • Software development
    • Web development

    Related projects: Star Seeker (SDL2 rogue-like) · Nurikabe (game and solving help) · JetTracker (student project)

  2. French Scientific Baccalauréat (Engineering Sciences)

    Lycée Immaculée Conception · Dec. 2017 - Jan. 2020

French (native), English (native).

My resume

The full resume, in English and in French.

A project, a question?

Write to me: I read every message and answer personally.

Contact me