User support L1 to L3

End-to-end user assistance: diagnosis, resolution, escalation to software vendors (L4) and technical guidance.

More projects

  • Proxmox, OPNsense and WireGuard homelab

    A personal lab on Proxmox to test configurations and services before deploying them: OPNsense firewall, WireGuard VPN, a segmented network and test virtual machines.

    Proxmox · OPNsense · WireGuard · Virtualization

  • Windows Server deployment (MDT, WDS)

    Windows servers set up to roll out workstations in bulk: master images with MDT, network boot with WDS, Active Directory, DHCP and DNS.

    Windows Server · MDT · WDS · Active Directory

  • Mailbox migrations

    Migration of Gmail, Outlook and IMAP mailboxes (OVH, Gandi, IONOS, Orange…) to Microsoft 365 or Google Workspace, including DNS zones and deliverability checks.

    Microsoft 365 · Google Workspace · IMAP · DNS

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