AI at Work: Comparing the Assistants from an IT Technician’s Seat

I have used AI since 2022 and started with ChatGPT. This guide compares seven assistants on what matters in an IT job: PowerShell scripts, troubleshooting, documentation, reading logs, and above all what you can hand them without breaching GDPR. Each tool has its own article, with dated pricing.

Published
Topic
AI
Reading
3 min read
Author
Guillaume Richard

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Written on 6 November 2026. Pricing and versions: official pages read that day.

My editorial line

I have used AI since 2022 and started with ChatGPT, in November 2022, as soon as the conversational version came out. I use it to correct texts, quickly check information and write code.

Rules for this guide:

  • I say what I tested and what I did not. An opinion without a trial is presented as such.
  • Prices and versions are dated and come from official pages when they can be read. When I could not read them, I say so.
  • An AI that gets it wrong is not a scandal, it is the starting point. Each article says where the tool tends to make things up.
  • No partnership, no affiliate link.

The comparison in one table

AssistantWhere it is comfortableWhere I stay waryArticle
ChatGPTGeneral use, many features (files, images, voice, tasks)Plans and prices that move often, ads on GoChatGPT
ClaudeLong texts, code, documents to rewriteUsage limits that vary by planClaude
GeminiGoogle ecosystem (Workspace, Drive, Gmail), large contextMany plans and tiers, names that changeGemini
Microsoft CopilotWork in Word, Excel, Outlook, Teams with the tenant’s dataPaid licence on top, results tied to existing rightsCopilot
Mistral (Le Chat, now Vibe)French provider, general use, developmentProduct name in transitionMistral
DeepSeekModels available through an API at low costData processed in China: rule out for work dataDeepSeek
PerplexitySearch with cited sourcesCheck every source; the answer is not the sourcePerplexity

This table is my reading at the time of writing. Day to day, I use Claude, Gemini and ChatGPT.

What I ask AI to do in an IT job

  1. Write or fix a script (PowerShell, Bash, Python): reliable for a skeleton, never for running without review. Always test with -WhatIf or on a test account.
  2. Point a troubleshooting session in a direction: an error message, a possible cause, the diagnostic commands to run. The AI suggests, the machine answers.
  3. Document: turn notes into a procedure, rephrase a reply to a client, proofread a report.
  4. Read logs: summarize an excerpt, spot a pattern. Provided the excerpt has been anonymized.

What you never paste into an assistant

My rule, on every assistant: never a password, bank details or IBAN, and never a first or last name. More broadly, unless the service is covered by a contract that governs data processing, do not paste:

  • passwords, API keys, tokens, sign-in secrets, BitLocker keys;
  • personal data of clients or colleagues (names, emails, numbers, IP addresses tied to a person);
  • message contents, contracts, confidential documents;
  • internal network diagrams, addressing plans, full firewall rule sets;
  • raw, non-anonymized logs.

Anonymize: replace names with client-A, addresses with 192.0.2.10, domains with example.com. For professional use, prefer a provider’s business plan, which spells out how data is used, and read its terms. The French data protection authority (CNIL) publishes recommendations on AI: cnil.fr/fr/intelligence-artificielle (in French).

What to do

  1. Pick one main tool, and a second to check it. More than that is scattering.
  2. Write a one-page rule for the team: what is allowed, what is forbidden, who the contact is.
  3. Anonymize before pasting. Make it a reflex, not a guideline.
  4. Review everything that runs. Script, firewall rule, query: read and understood before it is launched.
  5. Date your choices: a price or a model from November 2026 will not hold in 2027.

Sources

Written by

Guillaume Richard
IT & Digital Systems Technician. About

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