Microsoft Copilot for an IT Technician: Use Cases, Pricing and GDPR

Copilot is not just one more assistant: it works on your Microsoft 365 tenant’s data, with your existing permissions. That is its appeal and its risk. Here is how I look at it, what to check before opening it to a team, and its prices excluding VAT, read on Microsoft’s French page.

Published
Topic
AI
Reading
3 min read
Author
Guillaume Richard

Lire cet article en français

Written on 6 November 2026. Pricing and versions: official pages read that day, to be checked before you decide.

My starting point

I tested Copilot on a compatible PC.

What it does well

  • Work inside the apps: Microsoft’s page mentions Word, Excel, PowerPoint, Outlook and Teams.
  • Draw on the organization’s data: results rely on what the user is allowed to see.
  • A free way in: Copilot Chat is offered at no extra cost with eligible Microsoft 365 subscriptions, by signing in with a work account.

Where I stay wary

  • It exposes bad permissions. If a SharePoint folder is open to everyone by mistake, Copilot will find it for everyone. Clean up sharing before deployment.
  • The cost adds up on top of the Microsoft 365 licence, and some advanced features are billed by usage on top.
  • Like the others, it can be wrong: a meeting or document summary needs proofreading.

I have not seen Copilot surface a badly shared document, and I have not deployed it at any client: my feedback stops at a personal trial.

IT use cases

NeedWhat I ask itWhat I check
EmailSummarize a long thread in OutlookThe decisions and the dates
DocumentationFormat a procedure in WordThat nothing was made up
SpreadsheetsAn Excel formula from a descriptionThe result on a sample
SecurityNo blind trust: it does not replace a permissions auditSharing, with the administration tools

Privacy and GDPR

  • Microsoft’s page presents Copilot Business with enterprise-grade data protection and governance: read the terms and the tenant documentation before deployment.
  • Audit permissions (SharePoint, OneDrive, Teams, shared mailboxes) before turning the licence on: see Securing Microsoft 365 and Google Workspace.
  • Tell the people concerned what is processed and by whom; consult your data protection contact about an impact assessment if the scope is wide.

Pricing and versions (Microsoft’s French page read on 6 November 2026, prices excluding VAT per user)

PlanAnnual paymentMonthly payment
Microsoft 365 Business Standard + Copilot Business€20.36 per month€24.43 per month
Microsoft 365 Business Premium + Copilot Business€27.73 per month€33.28 per month
Copilot Business (on top of a subscription)€18.20 per month (€15.60 for the first year for Business subscribers, offer from 1 July to 31 December 2026)€21.84 per month

Individual and family plans are not detailed on that page: Copilot is tied there to Microsoft 365 Personal and Family subscriptions. Check the page before you decide.

How I use it

I would not pay for the licence, neither for myself nor for a client: I find it too limited.

What to do

  1. Start with permissions, not licences: a half-day sharing audit avoids nasty surprises.
  2. Test Copilot Chat with a small group, with no extra licence.
  3. Only pay for the licence for people who really use it.
  4. Document the usage rule for the team.

Sources

Written by

Guillaume Richard
IT & Digital Systems Technician. About

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